Privacy Policy

Last updated: 2 March 2026

Data Controller

The data controller responsible for your personal data is:

  • Company: SBIA LIMITED (trading as WEFLU.)
  • Registered Address: 82A James Carter Road, Mildenhall, Suffolk, England, IP28 7DE
  • Email: hello@weflu.uk
  • Phone: +44 7520 656819

Information We Collect

We collect information in the following ways:

Information You Provide to Us

  • Name and contact information (email address, phone number) when you book a Growth Session or contact us
  • Business information (business name, website URL, industry)
  • Any other information you choose to provide via forms, email, or phone

Information Collected Automatically

  • Website usage data via Google Analytics (pages visited, time on site, traffic source)
  • IP address and browser/device information
  • Cookies — see our Cookie Policy for full details

Lawful Basis for Processing

Under UK GDPR, we process your personal data based on the following lawful bases:

  • Consent — for analytics cookies and marketing communications. You can withdraw consent at any time via the cookie banner or by contacting us.
  • Contractual necessity — to respond to your enquiries and deliver the services you have requested.
  • Legitimate interest — to improve our website, understand how visitors use our services, and protect against misuse. We have assessed that these interests do not override your rights.

How We Use Your Information

  • Respond to your enquiries and provide our services
  • Send you information about our services (only with your consent)
  • Improve our website performance and user experience
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data with the following categories of third-party service providers, only to the extent necessary:

  • Google LLC — analytics and advertising (Google Analytics). Google processes data under their Data Processing Terms.
  • Hostinger International Ltd — website hosting (servers located in the EU/UK).

International Data Transfers

Google Analytics may transfer data to servers in the United States. This transfer is protected by Google's compliance with appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office. We only enable analytics tracking when you give your consent via our cookie banner.

Data Retention

We retain your personal data for the following periods:

  • Enquiry and contact form data: 24 months from your last interaction with us
  • Client data: 6 years after the end of our business relationship (for legal and accounting obligations)
  • Analytics data: 14 months (Google Analytics default retention period)
  • Cookie consent preferences: 12 months

After these periods, your data is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data ("right to be forgotten")
  • Right to restrict processing — request that we limit how we use your data
  • Right to data portability — request your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interest or for direct marketing
  • Right to withdraw consent — withdraw consent at any time (this does not affect processing done before withdrawal)

To exercise any of these rights, contact us at hello@weflu.uk. We will respond within one month of receiving your request.

Cookies

We use cookies to improve your experience. Non-essential cookies (analytics) are only set after you give consent via our cookie banner. You can change your preferences at any time by clicking the cookie settings link in our footer. For full details, see our Cookie Policy.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's supervisory authority:

  • Information Commissioner's Office (ICO)
  • Website: ico.org.uk
  • Helpline: 0303 123 1113
  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would appreciate the chance to address your concerns before you contact the ICO — please reach out to us at hello@weflu.uk first.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at: